Returns & Refunds

Last updated: 5/28/2026

Our Commitment

Every item from [Your Business Name] is [handmade with care / carefully sourced], and we want you to love what you receive. Please read this policy before purchasing so you know exactly what to expect.

Return Window

We accept returns within [X] days of delivery. To start a return, contact us at finallyresultsllc@proton.me before sending anything back — we'll walk you through the process.

Eligible Items

To be eligible for a return, items must be:

• Unused and in their original condition

• Returned in original packaging where applicable

• Accompanied by your order confirmation or proof of purchase

Non-Returnable Items

The following cannot be returned or refunded:

• Custom, made-to-order, or personalized items

• [Any other categories specific to your shop, e.g. perishables, intimate goods]

• Sale or final-sale items

• Digital downloads

• Gift cards

Exchanges

We're happy to exchange items for a different [size / color / variation] when available. Contact us within [X] days of delivery to arrange an exchange. Customers are responsible for return shipping on exchanges.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within [X] days with a photo of the issue. We will replace or refund the item at no cost to you.

Refund Process

Once we receive and inspect your return:

• You'll be notified whether your return is approved

• Approved refunds are processed within 5–10 business days

• Refunds are issued to your original payment method

Return Shipping

[Who pays for return shipping? e.g., "Customers are responsible for return shipping costs unless the item arrived damaged or we made an error."]

Contact Us

Questions about a return or refund? Reach us at finallyresultsllc@proton.me or through our contact page.